Lincoln Citizens Advice

Lincoln & District update

Coronavirus update

We recognise that you may have concerns during these unprecedented times and that the issues you may be facing do not just go away. We wanted to reassure you that Citizens Advice Lincoln & District is still here to help.

We are currently unable to see drop-in clients but you can still get in touch with us via our telephone Adviceline 0808 278 7940 (9am - 5pm Monday - Friday). If your call is relating to support with Universal Credit you can call 0800 144 8444. Information and advice is still available via the Citizens Advice website. If you require information about what you must do if coronavirus is affecting your work, benefits or travel, you can find out more here

For the latest information and guidelines on coronavirus, please visit the government website here


Citizens Advice Lincoln & District


We provide free, confidential and independent advice to people living and working in Lincoln & District.

People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.

We also campaign to improve the policies and practices that affect people’s lives.

We are part of the national Citizens Advice network across England and Wales.



Contact us

Adviceline: 0808 278 7940
(9am - 5pm Monday - Friday)

Universal Credit Help to Claim: 0800 144 8444
(8am - 6pm Monday - Friday)

Migrant Worker Helpline: 0344 847 6128

Our locations and opening times

Pension Wise

Citizens Advice is helping increasing numbers of people make informed decisions about their pensions - last year over 300,000 people sought help from us in this area. 

If you are over 50 and have a defined contribution pension, please ring 0800 1383944 to book an Appointment with Pension Wise. We can offer free, impartial advice to help you get the best return from your pension.

Learn more


Volunteer with us

Our volunteers come from all sorts of backgrounds and help with everything we do. Could you join them?

You’ll get 100% support, full training and your expenses paid. We are committed to equal opportunities for our workers and clients, and welcome volunteers regardless of race, gender, sexuality or disabilities.


Our volunteer opportunities




Research and campaigns

We campaign around issues affecting the local community by involving our clients and local residents to help identify issues that affect them. 

You can help us by reading our policy research work, finding out about the impact of our advice and supporting our campaigns.


Read more

We need your help

Your donations will help us to keep giving advice for free.

As a charity, we rely on the support of people like you to be able to continue helping millions of people every year.

Donate now


You can also support Citizens Advice Lincoln & District when you shop with  Amazon Smile. Learn more about amazon smile here

Our funders and partners


Thank you to all the supporters of our service.