Write to us at the following address:
Citizens Advice Lincoln & District
British Sign Language
You can book an appointment with a British Sign Language (BSL) interpreter at any of our locations by email, text relay, or in person.
A series of BSL videos are available on benefits, debt, education, employment and how a Citizens Advice Bureau can help you.
Call our Adviceline on
0800 144 88 48
Monday to Friday 09:00 - 17:00
This is a national phone service delivered by local offices and national call centres. A Text Relay service is available for people with hearing loss and/or speech impairment to access the telephone system - 03444 111 445.
Calls to this service cost the same as calling 01 and 02 numbers.
Other useful numbers
- Citizens Advice Consumer helpline - 0808 223 1144
- Universal Credit Help to Claim - 0800 144 8444
You can find consumer advice online, but we also have a Citizens Advice Consumer Service which provides advice on issues around buying goods or services. This includes being treated unfairly by a trader, receiving a poor service or you may want to switch energy suppliers or cancel a contract.
Universal Credit - Help to Claim
Advisers are available 8am to 6pm, Monday to Friday.
0800 144 8444
Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.
If you need a British Sign Language interpreter, call the textphone number. An adviser can arrange for an interpreter to translate for you over a video call.
textphone: 18001 0800 144 8 444
Migrant worker helpline
Monday, Tuesday, Wednesday and Friday 9.30am - 4.00pm
Thursday 12.00pm - 7.00pm
Tuesday 5.00pm - 8.00pm